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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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jaime barajas

October 30, 2026

5 out of 5 rating by jaime barajas
"Esperanza was so helpful! She provided me with a quote, answered all my questions, and made everything easy. I really appreciated her kindness and would definitely recommend her to anyone."
We responded:
"jaime, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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David Cuellar

October 30, 2026

5 out of 5 rating by David Cuellar
"Esperanza Starling is the reason I trust State Farm. She took the time to actually listen, explained everything clearly, and made sure I got the coverage that fit my situation — not just the fastest sale. Professional, patient, and genuinely kind. Like a good neighbor, State Farm is there — and Esperanza proves it every single day."
We responded:
"David, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Lance Patrimonio

October 30, 2026

5 out of 5 rating by Lance Patrimonio
"Natalie made everything easy and very clear. Thank you Natalie for helping with my insurance!"
We responded:
"Lance, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Upland insurance team is always here and happy to help. "
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Jesus Esparza

October 30, 2026

5 out of 5 rating by Jesus Esparza
"Natalie was super friendly and helpful. She took the time to answer all my questions and made sure everything was taken care of. Highly recommend this location!!! And if possible ask to be helped by Natalie"
We responded:
"Jesus, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Joshua Marsh and Team "
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Jorge Aaron Ortiz

October 30, 2026

5 out of 5 rating by Jorge Aaron Ortiz
"Joshua and his team are always so helpful. Whenever I call in the team is super helpful. I usually always talk to Natalie and she is very helpful. Can’t recommend Joshua and his team enough!"
We responded:
"Wow, thank you for the 5-star review, Jorge! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Roz O

October 30, 2026

5 out of 5 rating by Roz O
"I had a great experience working with Esperanza. She helped me with quotes, answered all my questions, and made sure I understood my options. She was very helpful, patient, and easy to work with. I really appreciate her taking the time to help me find what I needed. I would definitely recommend her to anyone looking for insurance. You’ll be in good hands with Esperanza!"
We responded:
"Hi Roz, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Joshua Marsh’s team.  Please reach out to us if any questions come up!  - Joshua Marsh’s Insurance Team "
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Melody Espadas

October 28, 2026

5 out of 5 rating by Melody Espadas
"Esperanza, provided me with a quote and was extremely helpful!!"
We responded:
"Melody, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Roman Orozco

October 28, 2026

5 out of 5 rating by Roman Orozco
"I am looking for new insurance because mine is too expensive. I contacted State Farm and spoke with Esperanza to get a quote. She answered all my questions and was extremely knowledgeable and helpful. Once I was ready to move forward she made the transition extremely easy, I would highly recommend!!"
We responded:
"Roman, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Upland insurance team! - Your State Farm Agent, Joshua Marsh "
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Manny

October 28, 2026

5 out of 5 rating by Manny
"Natalie is always so friendly and helpful whenever I call. She’s very patient, always happy to answer any questions I have, and makes sure I understand everything. Her kindness and professionalism really make a difference. Highly recommend her!"
We responded:
"Thank you so much for your wonderful feedback of us here at Joshua Marsh’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Joshua Marsh’s Insurance Team "
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Juan

October 28, 2026

5 out of 5 rating by Juan
"Natalie was amazing! She helped me find the right life insurance for my needs and was super helpful, patient, and amazing at explaining everything. She made the whole process smooth and stress free. I would highly recommend this office for your insurance needs!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Victoria B.

October 23, 2026

5 out of 5 rating by Victoria B.
"I had such a good experience working with Esperanza. She took the time to provide me with quotes, answer all my questions, and make sure my insurance needs were taken care of. I really appreciated how patient, kind, and helpful she was. Definitely made me feel comfortable asking questions and never made me feel rushed. I would honestly recommend her to anyone looking for insurance. It means a lot to work with someone who takes the time to help you and genuinely cares about your needs!"
We responded:
"Hi Victoria, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Joshua Marsh’s team.  Please reach out to us if any questions come up!  - Joshua Marsh’s Insurance Team "
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Kaylee

October 23, 2026

5 out of 5 rating by Kaylee
"Justin has been super helpful the past few years with our auto and life insurance. When I got into a car accident, he went above and beyond by connecting me to state farm’s resources. Can’t recommend him enough!"
We responded:
"Kaylee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Eva Borbon

October 15, 2026

5 out of 5 rating by Eva Borbon
"Great service and love how they support their community"
We responded:
"Thank you so much for your wonderful feedback of us here at Joshua Marsh’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Joshua Marsh’s Insurance Team "
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Rajbir K Hundal

October 2, 2026

5 out of 5 rating by Rajbir K Hundal
"Whenever I call, I always ask for Natalie :)
I’ve had such a great experience working her! She is always so helpful when it comes to my policy and getting quotes. Whenever I need extra assistance or have a special request, Natalie always follows through and makes sure everything gets taken care of. She is incredibly polite, responsive, and truly goes above and beyond to help. I really appreciate her excellent customer service!"
We responded:
"Rajbir, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Upland. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Joshua Marsh and Team "
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Peyton Dunning

September 2, 2026

5 out of 5 rating by Peyton Dunning
"Justin hooked me up with great insurance within 24 hours of me getting my new car! Could not be happier with quality of customer service I received!"
We responded:
"Thanks so much for the amazing review, Peyton! We really appreciate your support here in Upland. Just reach out anytime if you need us - we’re here for you. "
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Pastor Joël

August 26, 2026

5 out of 5 rating by Pastor Joël
"Josh is a stand up guy that cares about his clients! I highly recommend him!"
We responded:
"Pastor, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Upland insurance team! - Your State Farm Agent, Joshua Marsh "
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Joe Brook

August 26, 2026

5 out of 5 rating by Joe Brook
"Ask Josh about Life Insurance! His knowledge of all things Life Insurance and all the different policies is unmatched and helps you identify your needs in simple terms that are easy to understand. Life insurance/finances have always been intimidating to me, but with Josh’s expertise, I’ve been able to make critical financial decisions for my family. Thanks Josh!"
We responded:
"Thanks Joey! Glad we could help protect your awesome family with life insurance. "
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Michele Blokdyk

August 26, 2026

5 out of 5 rating by Michele Blokdyk
"Josh is awesome and has always been available to us 24/7.
Give him a call, you can’t go wrong and you’ll be happy you did."
We responded:
"Wow, thank you for the 5-star review, Michele! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mario Olivares

August 26, 2026

5 out of 5 rating by Mario Olivares
"Josh and his staff are extremely welcoming, friendly and knowledgeable. I trust Josh with all of my insurance needs and highly recommend his services."
We responded:
"Mario, thank you for the fantastic review! We’re always here to support you with your insurance needs in Upland. "
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Tim Hauser

August 26, 2026

5 out of 5 rating by Tim Hauser
"Very honest company. The crew is also very responsive when called upon."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Upland to know you had such a great experience with us. "
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Andrea Jonhson

July 23, 2026

5 out of 5 rating by Andrea Jonhson
"The State Farm team was so helpful and I really appreciate their hard work. Esperanza was wonderful and took her time helping me."
We responded:
"Thanks so much for the amazing review, Andrea! We really appreciate your support here in Upland. Just reach out anytime if you need us - we’re here for you. "
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nicole larr

July 21, 2026

5 out of 5 rating by nicole larr
"this establishment is the nicest firm i’ve ever delt with , Rashid help guide my hearing issues with text and talk and he made verry sure i understood everything about
my auto policies and my classic car policies , he was great helping with coverages that i needed most , can’t say enough GOOD about this state farm office ,"
We responded:
"Thank you so much for the 5 stars, nicole! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Laura Gorski

July 20, 2026

5 out of 5 rating by Laura Gorski
"We recently moved to Lake Havasu City, Arizona. Our State Farm Agent in California recommended us to Joshua. He has been able to assist us with all of our insurance needs; home, cars, boat, and razor. Anytime I call his office I get immediate assistance from his friendly efficient staff. Today Natalie immediately assisted me. She was very helpful and fast in sending me all the information I needed. Thanks again for all your help today."
We responded:
"Laura, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Joshua Marsh and Team "
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carol surprise

July 7, 2026

5 out of 5 rating by carol surprise
"Justin was very patient & clear about giving me the information I was searching for. He is easy to speak to , wants to make the client happy & save money as well."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Upland to know that you had such a wonderful experience with us here on State Farm Agent Joshua Marsh’s Team."
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Esmeralda Alaniz

July 6, 2026

5 out of 5 rating by Esmeralda Alaniz
"I wash shopping around for a car insurance and this company was definitely the best the price was really good and the agent (Justin) that helped me did an amazing job in helping me and explaining everything to me in detail"
We responded:
"Esmeralda, thank you for your wonderful review of State Farm Agent Joshua Marsh’s Team!"